Deeker's Message of the Week
May 28, 2006
No Updates This Week, Sorry!
Oh wait! What's this? A bill from Qwest, eh? Let's see, postmark says May 22, so it was sent out not too long ago, I'll open it:
Our records indicate there is a total past due amount...Yadda, yadda, blah, blah, blah... Hmmm, what the FUCK is this?!
We have provided a breakdown of your past-due charges below. The services shown in bold print will be disconnected if the past-due amount is not received by June 1, 2006.
Yes, I was behind on my phone bill- by one month! Christ, it's not like I've let it go month after month! I mean, really, one month?! Give me a fucking break! I've had some financial issues to recover from. Shit happens. Anyone who isn't a doctor or a lawyer knows what it's like to be strapped for cash.
But this rant isn't about my personal finances; I'm getting things back on track. What this rant is about is the FUCKING BULLSHIT THAT QWEST PULLED ON ME! Let's take a look at the notice again, shall we? (I'd include a scan of the notice, but I don't have the patience for that right now):
You'd think by setting a past-due payment they'd get me back up and running right away (the cable company does this. One time I was late on my cable service and it had been cut off. The second I made my payment over the phone, BAM! The cable came back on! Halle-fucking-lujah!). Oh no, too easy. Apparently the comically bumbling assholes who run this end of operations at Qwest saw it fitting to not just interrupt the service, but to take it a step further and CANCEL the service! There's a difference, as I learned from the many angry phone calls I made to Qwest (which turned out to be a hopeless exercise in futility). You see, interrupting the service means they just cut off my access to it, but the service is still on my account. Cancellation, on the other hand, means they take it off of your account completely. Gee, thanks for letting me know!
Here's what really irks me to no end. Because the service was cancelled, I have to wait until MAY 31 to get these services reinstated! Oh yeah, naturally as luck would have it, all this shit had to happen during a holiday week (Memorial Day for those of you outside the U.S. who may not be familiar with our holidays), thereby delaying the process by another whole precious day. It's as if I am starting all over from scratch! Fucking shit, this is pissing me off the more I think about it!
So, of course, having no Internet service at home means no update for this week. Sorry, folks. I've had to post this message from my mom and dad's computer (dialup, no less, how quaint!) Since my Internet service has been off, so has the server where the survey responses and Diaper Boy Drawings are posted, which is why you can't get to these materials. I've tried to get Qwest to expidite the process, given the circumstances, but for reasons too lengthy to explain here, they can't do that. If I could just switch to another company I'd do it in a heartbeat and tell Qwest to go fuck themselves, but when a company is a monopoly they can pretty much do whatever the hell they want and you can't do jack shit, because hey, who else are you going to go to?
I project to have service restored on Wednesday, May 31. By God I'd better have it up and running by then. My patience is exhausted and if they dick me around any more from here on out... well, I shudder to think of what might happen. All I know is that somebody deserves to be hurt for this.
Once again, your patience and understanding is much appreciated as I work through these latest matters. I know that a couple months from now this won't really matter, but it still affects my quality of life and I think I have a damn good reason to be as hotly pissed as I am about the whole fucking thing. If you happen to work for Qwest and you're on the bottom rung of their cooperate ladder doing grunt work, I pity you for working for such a fucked-up joke of a company. If you're one of the suits who determines how things are supposed to work, well, there is no amount of diabolical or scatological torment to be thrust upon you that would even begin to be enough to satisfy me. Your company is in severe need of improvement in its inexcusably shitty customer service, and seeing your sorry asses get kicked out the door would be a good start.
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